To have General Communication Skills, you will have to be able to adapt the content and style of your communication. This will enable you to engage the audience and also satisfy their required needs or expectations. When using technical terminology, you must make sure that the message you are trying to communicate to an audience is clear and simple. This is extremely important, as it helps to avoid any barriers to communication. Many employees of the IT industry, find it hard and struggle to communicate with people on a daily basis.
The use of language is very important especially when explaining something to do with the IT part of things as the volunteers might not fully understand what you would be talking about so try and use a more simple type of language but trying not to insult they’re intelligence by talking to simple like children. The use of language used when talking about IT will change due to the experience or the age of the audience you are giving the presentation out to.
Interpersonal Communication Skills
Interpersonal Skills allows you to express a message or emotion through the use of verbal communication and active engagement. It also enables you to communicate in several ways including sign language, lip +reading, facial expressions, body language and many more. Some people choose to communicate through the use of facial expressions and body language as other means of communication. It will also make them focus on you more, which means that they cannot be easily distracted. By having interpersonal skills, you can also choose to communicate through the use of positive and negative language.
Distractions are always there for people especially when giving out a presentation, this may be from they’re mobile phone or from something that is happening else where such as outside the room or that has been told to you shortly before. The task is trying to keep your audience amused with the information that your PowerPoint has to give and the way you give it. Boredom mostly makes people get distracted when siiting them in front of a presentation. The language that I used must suit the appropriate audience you wouldn't use computer abbreviations when talking to people that don't have an interest in computers, these people wouldn't understand what the abbreviations mean.
Written Communication Skills
Written Communication can be effective in many ways, and it does require you to have a clear knowledge of grammar. Your use of vocabulary and grammar is important, as it affects the way in which you communicate and convey a message to an audience. Letter writing can be an effective way of written communication. The reason for this is because it allows you to use text and images, in order to give your audience a better understanding of your message. It also enables you to use your knowledge of grammar and vocabulary, which can make the message seem more detailed and professionally written. Written Communication is different in comparison to verbal communication. Although you are still communicating with your audience, it can be a completely different way of conveying your message.
A good structure will help you to express yourself more clearly, whether its an essay, a job application letter or a CV. The following tactics may help you to structure your writing.
Clarify your thoughts and the purpose of your communication before you start writing. In business communications, clarity is more important than style. Identify the key points, facts and themes. Decide on a logical order for what you have to say. Compose a strong introduction and ending. The first will make an immediate and positive impression on the reader the second will remain in their mind after they have finished reading. Use short paragraphs and sentences rather than long, rambling ones. Keep to one idea per paragraph and put your point in the first line, then add the supporting information. Help key points to stand out by the use of headings, sub-headings and bullet points. This will allow your reader to quickly scan your message for the main points.
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